United Pacific Waste (UPW) is the city's solid waste collection service provider for residential and commercial service.
For more information about UPW's services, including setting up online bill pay, please visit www.upwrs.com or call (866) 699-7600.
Residential Services and Billing
Every household receives a set of three 96-gallon carts for trash, recyclables, and green waste. Additional green waste and/or recycle carts are available for free. Additional trash carts cost $5.25 per container per month. Residents who are at least 62 years of age, the head of the household, and receive supplemental social security benefits are eligible for a 20 percent discount to their trash bills. In addition, disabled residents are eligible for “walk out” service where UPW’s drivers will move customers’ carts for collection.
Effective January 1, 2015, your trash charges will no longer be included with your water bill. UPW will directly bill customers in advance. Residents will be billed bimonthly and commercial customers will be billed monthly. You can pay your bill by mail, online at www.upwrs.com, or in-person at UPW’s payment desk in City Hall.
Standard Residential Services:
- Once-per-week trash, recycling and green waste collection service
- One 96 gallon refuse cart, one 96 gallon green waste cart, and one 96 gallon commingled recyclables cart (64 gallon and 35 gallon carts are available upon request)
- Free holiday tree collection service from December 26 through January 8 every year
- On-call collection of bulky items (1 pickup per week- 4 items per pickup)
- On-call unlimited E-waste collection (electronic items)
- Cart roll-out service- upon request, for qualifying elderly and disabled customers ($60/bimonthly for non-qualifying residents)
- Free on-call “sharps” (needles, lancets, etc) program, upon request
In addition to regular service, single family residential customers and multi-family customers that live in complexes with less than four units will receive unlimited bulky collection (e.g. furniture, appliances), electronic waste (e.g. computers, TVs), and sharps (e.g. syringes or lancets) safe disposal services. Please contact UPW 24 hours prior to your regularly scheduled collection day to schedule these services.
For more information, or to schedule special services, please visit www.upwrs.com or call (866) 699-7600.